Contact Us

At Aspen we take the safety of our patients and consumers very seriously. We know that side effects can happen but it is not always possible to predict who will get them. For this reason, it is vital for us to continuously monitor the safety of our products. By hearing about your experiences and others like you we are able to offer the best possible advice to those using Aspen’s products.

How to report a possible side effect?

To help us process your information quickly and effectively, please remember to report as much relevant information as possible.
At a minimum you will need to provide the following:

• The initials of the person who experienced the possible side effect and/or other identifiers, such as gender, date of birth.
• The contact information of the reporter, namely the person who is reporting the issue.
• A description of the possible side effect itself, such as the signs and symptoms experienced, date the possible side effect started and the result of the possible side effect.
• The name of the Aspen product involved.

For contact details and to report a possible side effect, please select your home region from the list below.

*Please click on each country or territory to contact the team via email.

Aspen endeavours to promote a culture of openness and transparency throughout the Group. Employees and other stakeholders are encouraged to report unethical conduct and any transgressions of which they become aware.

An independently monitored whistleblowing hotline, Deloitte’s Tip-offs Anonymous, is available to employees across the Group’s businesses, whereby employees can report suspected fraud and/or activities which are considered to be transgressions of the Group’s Code of Conduct. Tip-offs training and awareness sessions are conducted periodically to promote use of the facility where necessary.

The Tip-offs service has also been extended globally to customers and suppliers of Aspen’s businesses.

All logged calls are reported to Aspen’s Group Ethics Committee for consideration. Where wrongdoing, unlawful conduct or a breach of Aspen’s policies or procedures is identified, corrective action is implemented in all instances to improve controls and to prevent recurrence of the incident.

The PDFs below provide additional information required to raise any concerns about unethical behaviour at Aspen.